Cancellation Policy
Once a booking amount or full payment is received, the booking is strictly non-refundable.
Once a booking amount or full payment is received, the booking is strictly non-refundable.
Non-Refundable Bookings
This policy applies to all taxi bookings, including one-way, return and multi-day packages. Any booking amount or full payment received for a booking is non-refundable if the booking is cancelled, regardless of when cancellation is requested, including no-shows.
How to Cancel
Contact the team through the contact page with your booking reference and reason for cancellation or change. The team must confirm the request status in writing; a message does not itself confirm a cancellation or create refund eligibility.
Changes to Your Booking
Contact us to request a cancellation or itinerary change. Changes are subject to confirmation and do not create an entitlement to a refund.
Read the booking terms of service.
Need to Cancel or Reschedule?
Once a booking amount or full payment is received, the booking is strictly non-refundable. Use the contact page to send your booking reference and request written confirmation of any change.
Contact the team